Refund policy

If Bex isn't right for you, you can get a full refund within 14 days of any payment, no questions asked.

How to ask

Payments are handled by Paddle, our Merchant of Record. To request a refund, use the link in your Paddle receipt email or go to paddle.net and look up your order. You can also write to us at the contact below and we'll arrange it.

After 14 days

You can cancel at any time and you won't be charged again. You keep access until the end of the month you paid for. We don't refund partial months after the 14-day window, unless the law where you live requires it.

What happens after a refund

Your subscription ends and days after the free ones lock again. Your progress and notes stay, so you can pick up where you left off if you come back.

Contact

Bex is run by the Bex team, Ukraine. A contact email will be listed here before launch.