Privacy policy

Bex is a 30-day career coaching program led by an AI coach of the same name. To coach you, Bex has to remember what you tell it. This page explains what we keep, why, who helps us run the service, and how to take your data with you or delete it.

What we collect

• Account: your email address, used to sign you in with a one-time link and to send day reminders.
• Coaching: your messages with Bex, the notes Bex keeps about you ("What Bex knows"), the finished work saved to your pack, and your progress through the 30 days.
• Tools: resumes you upload, job posts you paste, and mock interview transcripts and scores.
• Subscription: your plan and subscription status. Card details go to Paddle, never to us.
• Technical: your time zone (to open a new day at the right time and send reminders at 9:00 your time), and a log of AI calls with token counts so we can control costs.
• Before you subscribe: if you finish the quiz and enter your email at the checkout but don't pay, we keep that email and your quiz answers to send you one email with a link back to your route. Every such email has a link to stop it, and the record is deleted when you subscribe, or after 30 days.
• Visits: which steps of our site and quiz a browser reaches, linked by a random id kept in that browser. It holds no name, email or IP address and stays on our own servers.

We don't use advertising trackers and we don't sell your data.

How we use it

Only to run Bex for you: to coach you, remember your context between days, review your resume and job matches, run mock interviews, send reminders you can turn off, handle your subscription, and keep the service secure and affordable. The legal basis is performing our contract with you; for reminder emails it is your consent, which you can withdraw on the "What Bex knows" page or with the link in any reminder.

Who processes it for us

• Supabase: database and sign-in. Data is stored in the EU (Frankfurt).
• Anthropic: the Claude models behind Bex. Your messages and documents are sent to generate replies. Anthropic does not use API data to train its models.
• Paddle: payments, as our Merchant of Record. Paddle handles card data, tax and invoices.
• Resend: sends reminder emails.
• Vercel: hosts the app.

Some of these providers process data in the United States under standard contractual clauses.

How long we keep it

As long as you have an account. When you delete your account, your profile, messages, notes, resumes, jobs, interviews and subscription record are deleted right away. AI usage logs stay without any link to you. Paddle keeps payment records as tax law requires.

Your rights

You can see and edit what Bex knows about you on the What Bex knows page. On the same page you can download all your data as a file and delete your account. You can also ask us to correct, export or delete your data, or object to how we use it, by writing to the contact below. You have the right to complain to your local data protection authority.

Children

Bex is for adults. Don't use it if you are under 18.

Changes

If we change this policy in a way that matters, we'll tell you by email before the change takes effect.

Contact

Bex is run by the Bex team, Ukraine. A contact email will be listed here before launch.